Unfortunately, our flight down to New Orleans was delayed. On the way in to pick us up, the pilots reported engine trouble and the airline had to, naturally, fix the plane before we could be put in it to fly to New Orleans. People freaked out. They screamed, they yelled, they threatened the ticket agents.
I sat there and watched--one in particular who wore bright pink lipstick captivated my attention--and I could not believe what was going on. Did they want to get on a DAMAGED airplane? Sit down, shut up, and be glad they caught it before you got on the darn plane.
I wondered around hour two of people screaming if I put these moments in my books if people wouldn't believe it. I think that they would say it wasn't 'believable.' I would agree.